Services
Energy Advice
Are you paying too much for your gas and electricity? If you are not sure and want to find out if you can save £’s on your bills call in and ask to speak to one of our Energy Champions. Bring your bill as they will check it and then research the market to find you the best possible deal. We can even help you switch.
Call us on 01709 515 680
Text the word ‘energy to us on 07860047512
Cancer Advocacy
Being diagnosed with cancer can be a huge shock. Having someone to talk to who can give you the right information can be a big relief. Our Advocates can help by giving you one-to-one support from diagnosis onward, throughout your cancer journey.
You can contact our Cancer Advocacy team via the buttons below.
Prescribed advice
Working in partnership with Voluntary Action Rotherham and funded by the Integrated Care Board, we provide home visits supporting clients at risk of admission to the hospital with welfare rights advice. Referrals into this service are only made by your local GP.
Call us on 01709 515 680 for more information
Healthwatch
Citizens Advice is delivering Healthwatch Rotherham with effect from 1st April 2020.
The service is enabling local residents to share their views on the delivery of health and social care services in Rotherham and to give people a voice on their development.
Call us on 01709 515 680 for more information.
Immigration
EU citizens who are living and working in the UK need to apply for settled or pre-settled status by the end of June 2021 and there are many EU citizens in Rotherham who have not yet completed their application. To support this work Rotherham Council have funded a 12 month EU Settled Status support project, this is led by Citizens Advice in partnership with REMA and Clifton Learning Partnership. Clients can access support from any one of the partners and, depending on a client’s English skills, we will assist with information on how to apply or help you fill in the form.
For help with your EU Settled status application, you can come to Citizens Advice, located in The RAIN Building on Eastwood Lane, during our opening hours.
Help to claim
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.
Call us for free on 0800 144 8 444. You can read our online advice on Universal Credit at any time.