Contact
Different ways you can get advice and information
Our aim is to enable as many Rotherham people as possible to the access advice and information they need, when and how they want to.
To help achieve this we provide our advice and information via a range of different channels, meaning you can always access advice and information 24 hours a day, seven days a week.
Call us
Web-chat
Email us
Telephone advice
For telephone advice, please call our freephone advice-line on 0808 278 7911 or 01709 515 680 to book a video advice call-back.
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Weekends: Closed
Our opening times
Please note, we are operating a telephone/video advice service until further notice.
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Weekends: Closed
Internet and web-chat
You can find information 24/7 from the Citizens Advice website.
You can get advice from an adviser via the Citizens Advice Web Chat service, this is answered Monday to Friday from 10am to 4pm and availability will depend on the demand at any given time.