Due to government guidelines on keeping our clients, staff & volunteers safe from Covid-19 our office is now closed to drop in clients.  However our service will continue to be delivered by phone, webchat and video chat. Please call us on 01709 515680 and we will take your details and arrange for an adviser to call you back. Alternatively you can call our freephone Advice Line on 0800 144 8840

Citizens Advice Rotherham

Making a difference for our local community

We’re here to help you

Citizens Advice Rotherham offers practical up-to-date information and advice that is free, confidential, independent and impartial. Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion. We aim to ensure that Rotherham people do not suffer from a lack of knowledge on their rights and responsibilities in a wide variety of enquiry areas.

Help with your debts

We have an in-house team of specialist debt advisers who are able to give advice either in person or over the phone. For advice, support or information on dealing with your debts, you can call us on our dedicated Debt Adviceline: 01709 794980 or email us at debt.support@citizensadvicerotherham.org.uk

We provide advice through a range of different channels to suit the needs of our clients.


Drop-in service

Due to Coronavirus we are not currently offering a drop in service, all appointments will be done by video or phone. Please call us on 01709 515680 and we will arrange for an adviser to call you back.



Adviceline:  0800 144 8848 Mon – Fri  9:00am – 5:00pm

Universal Credit Help To Claim: 0800 144 8844

Local Advice number: 01709 515680


Internet & Web chat

You can get advice and information from the Citizens Advice website or chat online with one of our advisers.

Where to find us

We are on Eastwood Lane, close to the covered market in the town centre and opposite Rotherham College.

Contact Us

By filling in this form you consent to allow Citizens Advice to use your name and email address in order to contact you and provide you with the information you requested. Your information will not be used outside of this specific usage. Please do not provide any other personal information.

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