Our RAIN Building office has been demolished, as part of the market redevelopment, and our new office is unlikely to be available much before Nov 2023, therefore our service will continue to be delivered by phone, webchat and video chat. To talk to an adviser please call our freephone adviceline on 0808 278 7911 .

Citizens Advice Rotherham

Making a difference for our local community

We’re here to help you

Citizens Advice Rotherham offers practical up-to-date information and advice that is free, confidential, independent and impartial. Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion. We aim to ensure that Rotherham people do not suffer from a lack of knowledge on their rights and responsibilities in a wide variety of enquiry areas.

Help with your debts

We have an in-house team of specialist debt advisers who are able to give advice either in person or over the phone. For advice, support or information on dealing with your debts, you can call us on our dedicated Debt Adviceline: 01709 794980 or email us at debt.support@citizensadvicerotherham.org.uk

We provide advice through a range of different channels to suit the needs of our clients.


Drop-in service

Our office is now demolished and the new office is unlikley to be ready before Nov 2023.  To talk to an adviser please call us on 0808 278 7911.



Adviceline:  0808 278 7911 Mon – Fri  9:00am – 5:00pm

Universal Credit Help To Claim: 0800 144 8844


Internet & Web chat

You can get advice and information from the Citizens Advice website or chat online with one of our advisers.

Where to find us

Our Eastwood Lane office is now demolished as part of the markets redevelopment – we will be moving into a new advice office, but this is unlikley to be before Nov 2023, until then all advice is provided digitally or through local partner outreaches.

Contact Us

By filling in this form you consent to allow Citizens Advice to use your name and email address in order to contact you and provide you with the information you requested. Your information will not be used outside of this specific usage. Please do not provide any other personal information.

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