Volunteer

We currently have over 20 highly trained volunteers supporting the delivery of advice to the people of Rotherham, however due to increasing demand on our service we are currently recruiting more volunteers to train in a variety of roles. If you want to find out more please get in touch: volunteer@citizensadvicerotherham.org.uk

Adviser

Home based Advice volunteers who give advice to our clients are at the heart of our service and we could not manage without them. You will receive full training in the skills needed to help people deal with their problems and learn how to find the information the client needs from our extensive database. Although home based we have an inclusive and engaging working environment.

Project Support

If you enjoy a fast paced and ever changing role then our home based Project Support opportunity may be what you are looking for. The projects we run depend on economical, environmental and political issues and successful funding applications. At the moment they  include contacting clients and/or partners to raise awareness of our projects such as SCAM Awareness, Energy and Fuel Switching and Flood Victim Support.

Trustee

We are looking for people with a strategic vision, independent judgement and a willingness to give time (bi monthly 2 hour board meetings) and commitment to being a trustee. Being a trustee is a great way to get a strategic view of charity leadership. We are particularly keen to achieve a more diverse board of trustees and welcome applicant from all age groups and sectors of the community.

About volunteering with Citizens Advice Rotherham

We are a volunteer-led service and last year we helped over 12,000 local people. We managed debts of over £5 million and gained benefits for our clients of over £1.5 million. To find out more about our service have a look at our Annual Report. This year we want to recruit up to 20 new advice volunteers so that we can help even more local people with the problems they face.  Could you join our team?

Volunteer with Citizens Advice Rotherham and make a difference in someone’s life!

We are currently recruiting for a variety of volunteer roles:

• Telephone and Video Advisers (home based)
• Project Support (home based)
• Social Prescribing Adviser (home based with some community visits)
• Trustees

We’ll train and support you all the way,  no previous experience is necessary.

Some roles have minimum time commitment requirement, but even if you only have a day to spare each week we want to hear from you.

Are you:

• Able to commit to 1 or 2 days per week
• Open minded and non-judgemental
• Good at communicating and listening
• IT literate and comfortable in using computers for research and case recording

 What will you get from volunteering with us? You will:

• Make a difference to Rotherham people’s lives
• Learn new skills
• Meet new people
• Boost your CV and improve your job prospects
• Experience an excellent free comprehensive training programme
• Get support and guidance from a dedicated and friendly team
• Have all reasonable expenses paid

To find out more about our current opportunities Email: volunteer@citizensadvicerotherham.org.uk

Social value of volunteers

Our continual training and investment in our volunteers enable them to make a huge contribution to our service. Our volunteers are vital, allowing us to reach many more people than if we were purely a paid staff-run team. In turn, volunteers benefit from gaining new skills and personal development. They also tell us the enjoy better personal wellbeing and gain satisfaction from the community engagement they experience. These positive effects on an individual’s life are well documented, but being a local Citizens Advice volunteer also enables you to make a difference in your local community. You will be helping some of the most vulnerable people in Rotherham with excellent quality of advice and information, ensuring they are not disadvantaged by not knowing their rights and responsibilities.

We are a volunteer led service, last year we helped over 12,000 local people, managed debts of over £5 million and gained benefits for our clients of over £1.5 million. To find out more about our service have a look at our Annual Report. This year we want to recruit up to 20 new advice volunteers so that we can help even more local people with the problems they face.  Could you join our team?