We currently have over 20 highly trained volunteers supporting the delivery of advice to the people of Rotherham, however due to increasing demand on our service we are looking to recruit and train 30 more advice volunteers over the next 12 months, could it be you?

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Adviser

Volunteers who give advice to our clients are at the heart of our service and we could not manage without them. You will receive full training in the skills needed to help people deal with their problems and learn how to find the information the client needs from our extensive database. You will receive support and supervision to give advice and will get feedback and development opportunities throughout your time with Citizens Advice Rotherham.

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Trustee

Trustees are volunteers who are expected to use their skills, knowledge and experience to help guide and govern our local Citizens Advice. You will work with the Chief Executive and other staff to shape strategy and give direction. This includes making sure that we are doing what we are set-up to do, complying with the law, including upkeep of premises, insurance, recruitment and equipment. Attendance at regular meetings is expected by all trustees.

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Campaigner

By using evidence that Citizens Advice gets from our clients, you could help bring about changes in local and national policies and services which can benefit everyone – even those who have never used a local Citizens Advice before. As a campaigner you’ll be researching issues affecting our clients, gathering evidence to support the case for change and raising these issues with the local Citizens Advice team as well as externally, with organisations such as the local council.

Why volunteer with us?

Hear what some of our volunteers from across England and Wales think about giving some of their time to their local Citizens Advice…

About volunteering with Citizens Advice Rotherham

We are a volunteer led service and last year we helped over 8,000 local people. We managed debts of over £5 million and gained benefits for our clients of over £1.5 million. To find out more about our service have a look at our Annual Report. This year we want to recruit up to 30 new advice volunteers so that we can help even more local people with the problems they face.  Could you join our team?

Volunteer with Citizens Advice Rotherham and make a difference in someone’s life!

We are currently recruiting for a variety of volunteer roles:

  • Advisors for telephone and face to face
  • Campaigners and researchers
  • Receptionists and administrators
  • Trustees (specifically a Treasurer, someone with financial management training or experience)

We’ll train and support you all the way, with the exception of the Treasurer role, no previous experience is necessary.

Some roles have minimum time commitment requirement, but even if you only have a day to spare each week, we want to hear from you.

Are you:

  • Able to commit to 1 or 2 days per week
  • Open minded and non-judgemental
  • Good at communicating and listening
  • IT literate and comfortable in using computers for research and case recording

 What  will you get from volunteering with us? You will:

  • Make a difference to Rotherham people’s lives
  • Learn new skills
  • Meet new people
  • Boost your CV and improve your job prospects
  • Experience an excellent free comprehensive training programme
  • Get support and guidance from a dedicated and friendly team
  • Have all reasonable expenses (including lunch) paid

To find out more about our current opportunities Email: volunteer@citizensadvicerotherham.org.uk

Social value of volunteers

Our continual training and investment in our volunteers enables them to make a huge contribution to our service. Our volunteers are vital, allowing us to reach many more people than if we were purely a paid staff-run team. In turn, volunteers benefit from gaining new skills and personal development. They also tell us the enjoy better personal wellbeing and gain satisfaction from the community engagement they experience. These positive effects on an individual’s life are well documented, but being a local Citizens Advice volunteer also enables you to make a difference in you local community. You will be helping some of the most vulnerable people in Rotherham with excellent quality of advice and information, ensuring they are not disadvantaged through not knowing their rights and responsibilities.

We are a volunteer led service, last year we helped over 8,000 local people, managed debts of over £5 million and gained benefits for our clients of over £1.5 million. To find out more about our service have a look at our Annual Report. This year we want to recruit up to 50 new advice volunteers so that we can help even more local people with the problems they face.  Could you join our team?

Value of Volunteering

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(The statistics above are from a national survey of local Citizens Advice volunteers.)

Volunteering for Citizens Advice Rotherham and District is challenging, rewarding and varied. Contact us on volunteer@citizensadvicerotherham.org.uk to find out when the next available information session is, where you can find out in more detail about the different roles and what you can expect from us by way of support and training.

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