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Citizens Advice Rotherham Job Opportunities

During the pandemic Citizens Advice Rotherham has moved to a predominantly home working model, with a small number of staff and volunteers working in the office on occasion to meet service delivery needs or for their personal welfare. Going forward this is a model we anticipate continuing with, therefore this role will be expected to work flexibly, with home working most of the time, but also a requirement to be in the office or out visiting  partners depending on need

Citizens Advice Rotherham & District

Job Title:               Macmillan Cancer Advocacy Service Manager

Responsible to:   Projects & Services Manager

Hours                     37.5 hours per week

Term:                      Permanent position

Location:              Home based /RAIN Building, Eastwood Lane, Rotherham

Salary:                    £25,000 pa plus 4% pension contributions

Annual leave:      30 days plus 8 Bank Holidays

Being diagnosed with cancer can be a huge shock. Having someone to talk to who can provide the right information can be a big relief. Our Advocates can help by giving clients one to one support from diagnosis onwards, throughout their cancer journey. This is an exciting opportunity for someone to lead an already established Macmillan Cancer Advocacy service, supporting patients in Rotherham, who are newly diagnosed with cancer, to access the service and receive one to one advocacy support to enable them to live with and beyond their cancer.  The successful candidate will manage the volunteer advocates, who will support in the development of the service, as well as establishing links with key stakeholders ensuring the service is well utilised and works collaboratively with existing NHS and Third Sector services.

We’re looking for someone who:

  • Understands the challenges faced by people diagnosed with cancer and the importance of them being able to access appropriate support.
  • Has excellent communication skills
  • Demonstrates experience working at a strategic level
  • Has worked with volunteers and is passionate about involving them
  • Has a professional can-do positive attitude to achieving objectives

Are you looking to make a real difference for your community?

Please click here for the application pack:

Macmillan Cancer Advocacy JD / PS

Macmillan Cancer Advocacy application form

About Citizens Advice Rotherham

Guidance notes for applicants

Diversity Monitoring Form

Closing date : 30th July 2021 at 9am

Interviews will be done via Zoom and will be a two-part process including a presentation.

Job Title:                    Healthwatch Rotherham Manager

Responsible to:        Projects & Services Manager

Hours                          37.5 hours per week

Term:                           Permanent position

Location:                   Home based /RAIN Building, Eastwood Lane, Rotherham

Salary:                        £25,000 pa plus 4% pension contributions

Annual leave:          30 days plus 8 Bank Holidays

This is an exciting opportunity for someone to lead Healthwatch Rotherham and to help make a lasting difference to Rotherham’s health & social care services. The successful candidate will manage a small, dedicated team to shape the strategic direction and ensure Rotherham residents are heard by the right people, at the right time, in the right way.

We’re looking for someone who:

  • Loves talking to people from all walks of life
  • Is great at problem solving
  • Has excellent communication skills
  • Experience of working at a strategic level
  • Has worked with volunteers and is passionate about involving them

Background

The Local Authority has commissioned Citizens Advice Rotherham & District to deliver Healthwatch Rotherham – the independent consumer champion for health and social care. Healthwatch is the main public and patient engagement mechanism for health and social care service users. Healthwatch Rotherham’s role includes representing and championing the health and social care needs and experiences of adults and children in Rotherham, acting as an independent local voice to ensure that services meet the needs of residents and remain high quality and fit for purpose whilst helping communities to exercise greater choice over the services they receive. Healthwatch Rotherham has a visible presence in the borough, with an effective, proactive and independent local voice. This is an exciting time to join Healthwatch Rotherham.

The successful candidate will manage a small, dedicated team to shape the strategic direction and ensure Rotherham residents are heard by the right people, at the right time, in the right way.

About Healthwatch Rotherham

Working in partnership with Citizens Advice Rotherham, we are a champion for people who use health and social care services. We’re here to make sure that those running services put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. We focus on ensuring that people’s worries and concerns about current services are addressed. We work to get services right for the future.

Healthwatch Manager Job Description and Person Specification

Application form

About Citizens Advice Rotherham

Guidance notes for applicants

Diversity Monitoring Form

Closing date : 13th August 2021

Interviews will be via Zoom and will be a two-part process including a presentation.

Job title: Roma speaking Advocate

Hours:                        37.5 hours per week

Status:                        Permanent position

Salary:                         £18,000

Responsible To:         Projects and Services Manager

Holiday:                      30 days (plus bank holidays)

Closing Date:              9am Friday 23rd July

Interview Date:           Friday 30th July

 Job Description

At Citizens Advice Rotherham & District, we have an ambition to solve a client’s problem at their first contact whenever possible, to ensure clients are seen quickly and by the right person. It is our aim that Rotherham residents, funders and partner organisations see Citizens Advice as a service that helps people deal with their problems and not merely a service that gives out leaflets or signposts elsewhere. This post will be working in partnership with Rotherham Ethnic Minority Alliance (REMA) and the post holder will spend 3 days per week working with REMA as an outreach service.

Role purpose

In response to an identified community language need, we want to recruit and train a Roma speaking advocate.

The successful candidate will work alongside REMA colleagues to support Roma communities at ground level to establish a contact, build relationships, understand their needs, discuss initiatives and deliver activities where Roma communities are.

With Citizens Advice, the successful applicant will be expected to network within the Roma community and promote our different services, working across the generalist and projects teams, whilst they provide support to all clients, but particularly those from a Roma background.  To provide support via translation and information through different advice channels including (but not limited to) Adviceline, Generalist Advice and Projects.

How to apply?

email: recruitment@carotherham.org.uk to request an application pack.

Job Title:          Community Engagement Officer 

Responsible to:   Projects & Services Manager

Hours                     37.5 hours per week

Term:                      Permanent position

Location:              RAIN Building, Eastwood Lane, Rotherham

Salary:                  £20,300 pa plus 4% pension contributions

Annual leave:     30 days plus 8 Bank Holidays

Purpose of Post

You will oversee the development of our community engagement, providing access to our different services, developing referral pathways into Citizens Advice Rotherham and District (CARD). Your role will help improve links between CARD and local voluntary sector organisations and community groups, so that we can better support residents to overcome the issues they face which negatively impact their lives.

Working in the community and in partnership with other VCS organisations, you will produce a programme of engagement activities to raise awareness of Citizens Advice Rotherham & District and its projects and services. 

You will lead on the delivery of projects, providing regular reports to the Projects and Services Manager and various funders.   For more information, including the application form, role job description and person specification click on the links below.

Contact Us

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