During the pandemic Citizens Advice Rotherham has moved to a predominantly home working model, with a small number of staff and volunteers working in the office on occasion to meet service delivery needs or for their personal welfare. Going forward this is a model we anticipate continuing with, therefore this role will be expected to work flexibly, with home working most of the time, but also a requirement to be in the office or out visiting partners depending on need
Citizens Advice Rotherham & District
Job Title: Macmillan Cancer Advocacy Service Manager
Responsible to: Projects & Services Manager
Hours 37.5 hours per week
Term: Permanent position
Location: Home based /RAIN Building, Eastwood Lane, Rotherham
Salary: £25,000 pa plus 4% pension contributions
Annual leave: 30 days plus 8 Bank Holidays
Being diagnosed with cancer can be a huge shock. Having someone to talk to who can provide the right information can be a big relief. Our Advocates can help by giving clients one to one support from diagnosis onwards, throughout their cancer journey. This is an exciting opportunity for someone to lead an already established Macmillan Cancer Advocacy service, supporting patients in Rotherham, who are newly diagnosed with cancer, to access the service and receive one to one advocacy support to enable them to live with and beyond their cancer. The successful candidate will manage the volunteer advocates, who will support in the development of the service, as well as establishing links with key stakeholders ensuring the service is well utilised and works collaboratively with existing NHS and Third Sector services.
We’re looking for someone who:
Are you looking to make a real difference for your community?
Please click here for the application pack:
Macmillan Cancer Advocacy JD / PS
Macmillan Cancer Advocacy application form
About Citizens Advice Rotherham
Closing date : 30th July 2021 at 9am
Interviews will be done via Zoom and will be a two-part process including a presentation.
Job Title: Healthwatch Rotherham Manager
Responsible to: Projects & Services Manager
Hours 37.5 hours per week
Term: Permanent position
Location: Home based /RAIN Building, Eastwood Lane, Rotherham
Salary: £25,000 pa plus 4% pension contributions
Annual leave: 30 days plus 8 Bank Holidays
This is an exciting opportunity for someone to lead Healthwatch Rotherham and to help make a lasting difference to Rotherham’s health & social care services. The successful candidate will manage a small, dedicated team to shape the strategic direction and ensure Rotherham residents are heard by the right people, at the right time, in the right way.
We’re looking for someone who:
Background
The Local Authority has commissioned Citizens Advice Rotherham & District to deliver Healthwatch Rotherham – the independent consumer champion for health and social care. Healthwatch is the main public and patient engagement mechanism for health and social care service users. Healthwatch Rotherham’s role includes representing and championing the health and social care needs and experiences of adults and children in Rotherham, acting as an independent local voice to ensure that services meet the needs of residents and remain high quality and fit for purpose whilst helping communities to exercise greater choice over the services they receive. Healthwatch Rotherham has a visible presence in the borough, with an effective, proactive and independent local voice. This is an exciting time to join Healthwatch Rotherham.
The successful candidate will manage a small, dedicated team to shape the strategic direction and ensure Rotherham residents are heard by the right people, at the right time, in the right way.
About Healthwatch Rotherham
Working in partnership with Citizens Advice Rotherham, we are a champion for people who use health and social care services. We’re here to make sure that those running services put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. We focus on ensuring that people’s worries and concerns about current services are addressed. We work to get services right for the future.
Healthwatch Manager Job Description and Person Specification
About Citizens Advice Rotherham
Closing date : 13th August 2021
Interviews will be via Zoom and will be a two-part process including a presentation.
Hours: 37.5 hours per week
Status: Permanent position
Salary: £18,000
Responsible To: Projects and Services Manager
Holiday: 30 days (plus bank holidays)
Closing Date: 9am Friday 23rd July
Interview Date: Friday 30th July
At Citizens Advice Rotherham & District, we have an ambition to solve a client’s problem at their first contact whenever possible, to ensure clients are seen quickly and by the right person. It is our aim that Rotherham residents, funders and partner organisations see Citizens Advice as a service that helps people deal with their problems and not merely a service that gives out leaflets or signposts elsewhere. This post will be working in partnership with Rotherham Ethnic Minority Alliance (REMA) and the post holder will spend 3 days per week working with REMA as an outreach service.
Role purpose
In response to an identified community language need, we want to recruit and train a Roma speaking advocate.
The successful candidate will work alongside REMA colleagues to support Roma communities at ground level to establish a contact, build relationships, understand their needs, discuss initiatives and deliver activities where Roma communities are.
With Citizens Advice, the successful applicant will be expected to network within the Roma community and promote our different services, working across the generalist and projects teams, whilst they provide support to all clients, but particularly those from a Roma background. To provide support via translation and information through different advice channels including (but not limited to) Adviceline, Generalist Advice and Projects.
How to apply?
email: recruitment@carotherham.org.uk to request an application pack.
Responsible to: Projects & Services Manager
Hours 37.5 hours per week
Term: Permanent position
Location: RAIN Building, Eastwood Lane, Rotherham
Salary: £20,300 pa plus 4% pension contributions
Annual leave: 30 days plus 8 Bank Holidays
Purpose of Post
You will oversee the development of our community engagement, providing access to our different services, developing referral pathways into Citizens Advice Rotherham and District (CARD). Your role will help improve links between CARD and local voluntary sector organisations and community groups, so that we can better support residents to overcome the issues they face which negatively impact their lives.
Working in the community and in partnership with other VCS organisations, you will produce a programme of engagement activities to raise awareness of Citizens Advice Rotherham & District and its projects and services.
You will lead on the delivery of projects, providing regular reports to the Projects and Services Manager and various funders. For more information, including the application form, role job description and person specification click on the links below.
Charity registration number 1089261
Authorised and regulated by the Financial Conduct Authority FRN: 617715
Company limited by guarantee. Registered number 04276910 England and Wales.
Registered Office: The Rain Building, Market Hall, Eastwood Lane, Rotherham, S65 1EQ
Authorised to provide immigration advice and services by OISC: Reg N201100037
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