Citizens Advice Rotherham is a growing organisation, undergoing fundamental changes to the way we give advice. We have ambitions to ensure that we are an example of excellence, both in our national organisation and to the local Third Sector. We want to recruit a fantastic candidate, who either brings experience and existing knowledge, or who has the passion, drive and commitment to become a brilliant caseworker after appropriate training.The role will be embedded in a busy town centre office and will not only offer excellent immigration advice to clients, but also work to train and coach our generalist advisers to offer good basic immigration advice themselves.
Rotherham has a diverse and vibrant community, and we’re determined to work to ensure that the immigration queries that arise from this have a respected and high quality source of advice.
Hours: 15 hours per week
Salary: £19500 – £22890.50 FTE (depending on experience)
Holiday: 30 days (plus bank holidays) pro rata
Closing Date: 9am Wednesday 23rd May
Interview Date: Wednesday 30th May and Thursday 31st May
Application Guidance https://goo.gl/pE6jK5
Role Description / Person Specifications https://goo.gl/4fXdsd
Application Form https://goo.gl/7z1VoY (you will need to click on file, and then ‘make a copy’ of to be able to edit)
If you’re unable to view the links, or need to use Microsoft Word applications instead, please contact melanie.mitchell@citizensadvicerotherham.org.uk
Job Title: Macmillan Advocacy Service Manager
Responsible to: Partnership & Development Manager
Hours: 37.5 hours per week, 36 months fixed term contract
Location: RAIN Building, Eastwood Lane, Rotherham
Salary: £23,000 plus 3% pension contribution
Annual Leave: 30 days (pro rata) p/a plus bank holidays
In partnership with Macmillan Cancer Support, Citizens Advice Rotherham are developing a new Cancer Support Advocacy service, supporting patients in Rotherham who are newly diagnosed with cancer to access the service and receive one to one advocacy support to enable them to live with and beyond their cancer.
The successful candidate will be responsible for the development, implementation and roll out of the project. They will also recruit, train and support a team of volunteer advocates and line manage a part-time Development Officer who will support the Advocacy Service Manager in developing the service. Establishing links with key stakeholders will be crucial to ensure the service is well utilised and works collaboratively with existing NHS and Third Sector services.
We are looking for someone with: At least 2 years experience of advocacy service provision, experience in delivering or facilitating training, excellent face to face and written communication skills, ability to communicate formally and informally with key stakeholders at all levels e.g. senior managers, volunteers and the public. The ability to work independently and on own initiative with strong attention to detail and accuracy would be essential.
Citizens Advice Rotherham is at an exciting point in our development. In the next year, we are also leading the development of a new third sector advice model to transform the way advice is given throughout Rotherham.
For an application pack please contact Melanie Mitchell by email at: melanie.mitchell@citizensadvicerotherham.org.uk
Please note we do not accept CVs
Closing date: Monday 23rd April 2018 at 9am
Interviews: 3rd/4th May 2018
Job Title: Macmillan Advocacy Service Development Officer
Responsible to: Macmillan Advocacy Service Manager
Hours: 15 hours per week, 18 months fixed term contract
Location: RAIN Building, Eastwood Lane, Rotherham
Annual salary: £21,500 (pro rata) – actual salary £8,600 pa
3% pension contribution
Annual Leave: 30 days (pro rata) p/a plus bank holidays
In partnership with Macmillan Cancer Support, Citizens Advice Rotherham are developing a new Cancer Support Advocacy service, supporting patients in Rotherham who are newly diagnosed with cancer to access the service and receive one to one advocacy support to enable them to live with and beyond their cancer.
The successful candidate will be responsible for identifying potential referral partners that could support patients to access appropriate services that could make a difference to their well-being, plus building the network of stakeholders and rolling out a referral system that enables the smooth and efficient referral of patients between partners.
We are looking for an enthusiastic Development Officer, who is adept at networking, promotion of services, development of new partnerships and to work alongside the Advocacy Development Manager ensuring patients and referral partners can access the service and patients get high quality advocacy support.
Applicants need to have a minimum of one year’s experience in a networking role, working in relationship management or partnership development, with strong attention to detail and be able to work independently or on own initiative.
Citizens Advice Rotherham is at an exciting point in our development. In the next year, we are also leading the development of a new third sector advice model to transform the way advice is given throughout Rotherham.
For an application pack please contact Melanie Mitchell at: melanie.mitchell@citizensadvicerotherham.org.uk
Please note we do not accept CVs
Closing date: Monday 23rd April 2018 at 9am
Interviews: 3rd/4th May 2018
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
To see vacancies at other Local Citizens Advice: Click here.
