Job Title: Training Supervisor
Hours: 22.5 per week
Salary: £21,500 pro-rata
Type of contract: Permanent
Context of role: Citizens Advice Rotherham is a growing organisation, undergoing fundamental changes to the way we give advice. We have ambitions to ensure that we are an example of excellence, both in our national organisation and to the Third Sector. We are looking for a Training Supervisor with passion, drive and commitment to help us achieve these challenging goals.
We want to recruit a fantastic candidate, who doesn’t necessarily need a background at Citizens Advice or even the charitable sector. Instead, the most important requirement is demonstrable experience of motivating and supporting the development of others.
We have an incredible team of volunteers, and owe it to them and our clients to find somebody who is enthusiastic and passionate about people. A candidate who will deliver a well-planned training programme, and work alongside the Partnership & Development Manager to ensure that our high standards are achieved by the committed staff and volunteers, who undertake our training programme.
As we change the way in which we give advice, we also need our training to adapt to ensure that our telephone, webchat and traditional face to face channels are all staffed by confident and knowledgeable volunteers.
Main purpose of role:
Essential person specification:
Closing date: 09.00 Monday 16th October
Interview date: Friday 20th or Monday 23rd October
Please contact firstname.lastname@example.org for an application pack
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