Energy Best Deal Extra

Are you paying too much for your gas and electricity? If you are not sure and want to find out if you can save £’s on your bills  call in and ask to speak to one of our Energy Champions. Bring your bill as they will check it and then research the market to find you the best possible deal. We can even help you switch.

Call us on 01709 515680 for more information or use our webchat.


Macmillan Advocacy

Being diagnosed with cancer can be a huge shock. Having someone to talk to who can give you the right information can be a big relief. Our Advocates can help by giving you one to one support from diagnosis onwards, throughout your cancer journey.

You can contact our Cancer Advocacy team at or 01709 515680 ext 171, or drop into our RAIN Building Office.

Senior Patient Having Consultation With Doctor In Office

Prescribed Advice

Working in partnership with Voluntary Action Rotherham and funded by the Rotherham Clinical Commissioning Group, we provide home visits supporting clients at risk of admission to hospital with welfare rights advice. Referrals in to this service are only made by your local GP.

Call us on 01709 515680 for more information or use our webchat.



Citizens Advice is delivering Healthwatch Rotherham with effect from 1st April 2020.

The service is enabling local residents to share their views on the delivery of health and social care services in Rotherham and to give people a voice on their development.

Call us on 01709 515680 for more information.



EU citizens who are living and working in the UK need to apply for settled or pre-settled status by the end of June 2021 and there are many EU citizens in Rotherham who have not yet completed their application. To support this work Rotherham Council have funded a 12 month EU Settled Status support project, this is led by Citizens Advice in partnership with REMA and Clifton Learning Partnership. Clients can access support from any one of the partners and, depending on a client’s English skills, we will assist with information on how to apply or help you fill in the form.

For help with your EU Settled status application, you can come to Citizens Advice, located in The RAIN Building on Eastwood Lane, during our opening hours.


Help to Claim

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

Call us for free on 0800 144 8 444 or call into Rotherham Job Centre to speak to us face to face. You can read our online advice on Universal Credit at any time.

Contact Us

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