Our aim is to enable as many Rotherham people as possible to the access advice and information they need, when and how they want to. To help achieve this we provide our advice and information via a range of different channels, meaning you can always access advice and information 24 hours a day, seven days a week.
Call Us
Web Chat
Visit Us
Opening Times
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Weekends: Closed
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Chat to an adviser online: citizensadvice.org.uk/helptoclaim
For online advice visit: citizensadvice.org.uk/helptoclaim
You can find information 24/7 from the Citizens Advice website. You can get advice from an adviser via the Citizens Advice Web Chat service, this is answered Monday to Friday from 10am to 4pm and availability will depend on the demand at any given time.
You can find us in the town centre on Eastwood Lane, between the open air market and Rotherham College.
Please note as of 18th March 2020 due to government advice to keep our clients, staff and volunteers safe, until further notice we will be advising by telephone and video chat only.
Citizens Advice Rotherham
RAIN Building
Eastwood Lane
Rotherham
South Yorkshire
S65 1EQ
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Weekends: Closed
Due to Covid-19 we are not currently operating any outreach services. However our advice service is available via video chat and phone. Please call us on 01709 515680 and an adviser will call you back to help you resolve your issue.
Edward Dunn Memorial Hall
Tickhill Road
Maltby
S66 7NQ
Montgomery Road
Wath Upon Dern
Rotherham
S63 7RZ
Due to Covid-19 we are not able to offer any outreach or face to face debt advice. However we are able to offer advice over the phone and video. If you live or work in Rotherham please complete this online form and one of our team will get back to you.
Charity registration number 1089261
Authorised and regulated by the Financial Conduct Authority FRN: 617715
Company limited by guarantee. Registered number 04276910 England and Wales.
Registered Office: 27 Howard Street, Rotherham, S65 1JQ
Authorised to provide immigration advice and services by OISC: Reg N201100037
By filling in this form you consent to allow Citizens Advice to use your name and email address in order to contact you and provide you with the information you requested. Your information will not be used outside of this specific usage. Please do not provide any other personal information.
