Different ways you can get advice and information

Our aim is to enable as many Rotherham people as possible to the access advice and information they need, when and how they want to. To help achieve this we provide our advice and information via a range of different channels, meaning you can always access advice and information 24 hours a day, seven days a week.

Call Us

Web Chat

Visit Us

Opening Times

Telephone Advice

For telephone advice please call:
03444 111 444* (General Advice) or
01709 794980 (Debt Advice)

(*Calls to this number cost the same as landline numbers, which begin with 01 or 02, these calls are usually included as part of a mobile contract allowance or a landline call package)

Monday: 9am – 4pm
Tuesday: 9am – 4pm
Wednesday: 9am – 4pm
Thursday: 9am – 4pm
Friday: 9am – 4pm
Weekends: Closed

Please note we will be closed from 1.00pm on Friday 22nd December and will re-open at 9am on Tuesday 2nd January 2018

Internet and Web Chat

You can find information 24/7 from the Citizens Advice website. You can get advice from an adviser via the Citizens Advice Web Chat service, this is answered Monday to Friday from 10am to 4pm and availability will depend on the demand at any given time.

Visit Citizens Advice Rotherham

You can find us in the town centre on Eastwood Lane, between the open air market and Rotherham College.

Citizens Advice Rotherham
RAIN Building
Eastwood Lane
Rotherham
South Yorkshire
S65 1EQ

Our Opening Times

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 7pm
Friday: 9am – 5pm
Weekends: Closed

Generalist Outreach

As well as providing advice and information from our town centre office, Citizens Advice Rotherham also runs a number of outreach sessions across Rotherham & District. If you cannot get in to Rotherham town centre why not drop in to one of our outreach venues and ask a local staff member about how to book an appointment at their office with one of our team.

Rotherham Central Childrens Centre

The Ferham Centre
Ferham Road
Rotherham
S61 1AP

Greasbrough Library Generalist Outreach

Coach Road
Greasbrough
Rotherham
S61 4PU

Mowbray Gardens Library Generalist Outreach

Herringthorpe Valley Road
Rotherham
S65 2UH

Swinton Library Generalist Outreach

Station Street
Swinton
Mexborough
S64 8PZ

Wath Library Generalist Outreach

Montgomery Road
Wath Upon Dearne
Rotherham
S63 7RZ

Debt Advice

As well as providing debt advice via a drop-in service from our town centre office, we also run a number of outreach services. These are listed below and can be booked by visiting the outreach and asking local staff to book you an appointment with one of our debt team. We also provide debt advice over the telephone, this is a local number for people living or working in Rotherham – for debt advice call us on: 01709 794980

Aston Library & Resource Centre

Worksop Road
Aston
Sheffield
S26 4WD

Dinnington Library

Laughton Road
Dinnington
Sheffield
S25 2PP

Rotherham Central Childrens Centre

The Ferham Centre
Ferham Road
Rotherham
S61 1AP

Mowbray Gardens Library

Herringthorpe Valley Road
Rotherham
S65 2UH

Rawmarsh Customer Service Centre (CSC)

Barbers Avenue
Rawmarsh
Rotherham
S62 6AE

Debt Outreach Services

To book an appointment with one of our outreach service either drop in and ask local staff to book you an appointment or call us on 01709 794980 and ask for a debt outreach appointment.

Rotherham MIND

Osbourne House
1-2 Highfields
Doncaster Road
Rotherham
S65 1DZ
To access debt advice at this location please call Rotherham MIND on 01709 919929
Contact Us

Please send us an email and we'll get back to you as soon as we can.

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